Of course its possible to submit your complaints by letter. For a quick and proper handling we would like you to ask you to mention your order number.
You could send your complaints, with above data to the following address:
ABAC Holland BV
Attn. Crocussativus.eu Complaints Handling
1788 AZ Julianadorp
Chamber of Commerce number: 37107309
VAT identification number: NL8121.32.968.B.01